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JeffL
Site Admin / Dev Team
Team:
Main: Jeff_L
Level: 1028 Class:
Sniper
Joined: Wed Mar 23, 2005 2:21 am Location: Santa Clara, CA
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Send us your dump files!
If you get a crash in Star Sonata 2, please email your dump file to dmpfile@starsonata.com and include a brief description of what you were doing when it crashed, and we will fix it. Thank you everyone.
_________________ For support, please create a support ticket here and I will get back to you as soon as possible.
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Thu Sep 15, 2011 3:31 pm |
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Markoz
Team:
Main: Pure Evil
Level: 2837 Class:
Shield Monkey
Joined: Fri Dec 31, 2004 7:20 am Location: UK > Wales > Bin+ computer with boardband :p
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Re: Send us your dump files!
You sure.. I get one every-time I close the client..
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Thu Sep 15, 2011 6:24 pm |
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Gamepro08
Member
Team:
Main: Gamepro07
Level: 1818 Class:
Seer
Joined: Fri May 16, 2008 8:03 pm
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Re: Send us your dump files!
Haven't crashed since I started on SS2Beta, cool stuff :) Will definitely do though if it happens.
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Thu Sep 15, 2011 10:26 pm |
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JeffL
Site Admin / Dev Team
Team:
Main: Jeff_L
Level: 1028 Class:
Sniper
Joined: Wed Mar 23, 2005 2:21 am Location: Santa Clara, CA
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Re: Send us your dump files!
If you get one every time you do X, you only need to send us one.
_________________ For support, please create a support ticket here and I will get back to you as soon as possible.
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Fri Sep 16, 2011 2:59 am |
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lazerus
Team:
Main: Lazerus
Level: 559 Class:
Fleet Commander
Joined: Thu Jul 01, 2010 10:58 pm Location: Australia
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Re: Send us your dump files!
Great Work Jey and Jeff on those dump files, looks like many a little dilemma has been solved! Cheers.
I cant emphasise enough how important those dump files are for server hamster to fix all those niggling little compatability issue related failures, those that are almost impossible to cater for on an 'initial-write' for any software - thats why the guys need those dumps and explanations, they dont have 100 different types of machines to test on, We (the player base) DO! heheh!
Awsome Evolution of Star-Sonata, no doubt about it!
;-}
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Sun Sep 18, 2011 4:06 am |
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Hell Spawn
Joined: Thu Dec 06, 2007 12:00 pm
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Re: Send us your dump files!
I get a crash dump just trieng to launch the game and sent in the dump file.....got no reply on it or any thing....tried running as admin but wont let mealso tried fresh installs..... any ideas??
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Sat Oct 22, 2011 8:21 am |
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Markoz
Team:
Main: Pure Evil
Level: 2837 Class:
Shield Monkey
Joined: Fri Dec 31, 2004 7:20 am Location: UK > Wales > Bin+ computer with boardband :p
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Re: Send us your dump files!
[quote="Hell Spawn"]I get a crash dump just trieng to launch the game and sent in the dump file.....got no reply on it or any thing....tried running as admin but wont let mealso tried fresh installs..... any ideas??[/quote] Send your computer specifications here along with the attached dump file via this email address. dmpfile@starsonata.com Include Specs: Operating System eg windows 7 32bit Amount of RAM Graphics (If known) Then include a explanation were this happens such as a click of a button that triggers it or a event. Then attach your dump file to the email. Then sit back and relax until you get a response.
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Wed Oct 26, 2011 8:46 am |
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X Box543
Team:
Main: The Smasher15
Level: 2668 Class:
Shield Monkey
Joined: Sun Dec 16, 2007 7:54 am
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Re: Send us your dump files!
Hey, its not letting me send to the dmpfile@starsonata.com, is it spelled right? i'm using comcast
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Sat Nov 12, 2011 8:34 pm |
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TomteFar
Team:
Main: TomteFar
Level: 215 Class:
Engineer
Joined: Wed May 18, 2005 11:37 am
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Re: Send us your dump files!
Is it relevant to send dumpfiles when playing through Wine?
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Sun Nov 13, 2011 1:40 am |
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JeffL
Site Admin / Dev Team
Team:
Main: Jeff_L
Level: 1028 Class:
Sniper
Joined: Wed Mar 23, 2005 2:21 am Location: Santa Clara, CA
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Re: Send us your dump files!
I'm not sure. We don't officially support wine, but you could send anyway. Please mention that you're using wine, though, so we can know.
_________________ For support, please create a support ticket here and I will get back to you as soon as possible.
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Sun Nov 13, 2011 2:18 am |
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cb
Joined: Sun Oct 09, 2011 12:22 pm
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Re: Send us your dump files!
JeffL wrote: If you get a crash in Star Sonata 2, please email your dump file to dmpfile@starsonata.com and include a brief description of what you were doing when it crashed, and we will fix it. Thank you everyone. where do i get the dump file, cause i dont think itz making one. thanks.. have yet to make it past video settings page.
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Sun Nov 13, 2011 6:40 pm |
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X Box543
Team:
Main: The Smasher15
Level: 2668 Class:
Shield Monkey
Joined: Sun Dec 16, 2007 7:54 am
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Re: Send us your dump files!
i can't send to dmpfile@starsonata.com, i can't play! please help. SS2 crashes once i start it.
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Mon Nov 14, 2011 4:44 pm |
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CheeseMaster
Member
Joined: Wed Nov 16, 2005 8:27 am
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Re: Send us your dump files!
X Box543 wrote: i can't send to dmpfile@starsonata.com, i can't play! please help. SS2 crashes once i start it. Are you using XP? if so there is a problem that they tell me they are working on.
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Mon Nov 14, 2011 4:59 pm |
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buckneo
Team:
Main: Fire Gem
Level: 2203 Class:
Gunner
Joined: Mon Apr 12, 2010 3:23 am
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Re: Send us your dump files!
Ya, me too, I am having problem with SS2 on windows xp, send my dump files 2 days ago. Hopefully, they can fix it before the uni reset.
Can't even log on now. It just keep crashing my computer. =(
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Wed Nov 16, 2011 2:32 am |
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Xonok2
Team:
Main: Xonok6
Level: 590 Class:
Berserker
Joined: Fri Jul 11, 2008 4:31 am
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Re: Send us your dump files!
Lol, also XP, also crashing. But you can forget about dump files, i dont get dump files when my computer crashes.
_________________ Seriously, PvB and BvB was a lot more funny when bases didnt throw marbles at you xD
Tomzta09 wrote: Why do people say grow some balls? Balls are weak and sensitive.
Grow a vagina, those things take a pounding.
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Wed Nov 16, 2011 10:29 am |
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