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Site Admin / Dev Team
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Team: Admins
Main: Jeff_L
Level: 1028
Class: Sniper

Joined: Wed Mar 23, 2005 2:21 am
Location: Santa Clara, CA
Post Credit card processing down
Our ability to process credit cards has been broken for about a day now. Credit card subscriptions that were supposed to auto-renew an hour ago at midnight all failed. We are currently working on fixing it.

Pay Pal subscriptions are still working correctly.

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For support, please create a support ticket here and I will get back to you as soon as possible.


Wed Aug 10, 2011 3:17 am
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Site Admin / Dev Team
User avatar
 

Team: Admins
Main: Jeff_L
Level: 1028
Class: Sniper

Joined: Wed Mar 23, 2005 2:21 am
Location: Santa Clara, CA
Post Re: Credit card processing down
The problem has been corrected, and we've run the billing script to renew the subscriptions that were supposed to be renewed. If you tried to set up a new subscription in the last day or so and were getting errors, please try again now, it should work.

_________________
For support, please create a support ticket here and I will get back to you as soon as possible.


Wed Aug 10, 2011 3:33 am
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