Rules for greeters:
Greeters are not allowed to ask for help in Help chat themselfs, they should only help others. Only questions and answers are allowed in Help chat, so no general chatting, that belongs in All chat.
You are not required to spend any certain amount of time watching Help chat, you can simply help whenever you feel that you have the time.


Q: What is a greeter?

A: A greeter is a player who has access to Help chat. A greeters task is to help new players with any questions they may have.

Q: How do I become a greeter?

A: You will need to contact a admin. Create a ticket at http://www.starsonata.com/support

Q: Can anyone be a greeter?

A: Almost anyone. To become a greeter you must be P2P and have good knowledge about the game. Preferably be atleast level 100. You will also need to be fairly good at English since it's important that people understand you.

Q: Why would I want to be a greeter? Are there any benefits?

A: Most greeters are players who simply like the game and wish to help. There are no real benefits. Being a good greeter is however a good way to get yourself a good reputation if you wish to become a chat moderator.


------------------------------------------------------------------

Chat moderators:
A chat mod must follow the chat rules and monitor the chats to make sure everyone else follows them too. If someone breaks the chat rules they will warn and/or mute the person in question.

Rules for chat mods:
You must follow the chat rules yourself, you are not allowed to share your account with anyone who isnt a chat mod, you must check the moderator forum atleast once a week.

Q: What is a chat moderator?

A: A chat mod is a player with the ability to mute (prevent them from chatting) other players if they break chat rules.

Q: How do I become a chat moderator?

A: To start with you must contact a admin by creating a ticket at http://www.starsonata.com/support. If the admin feels you might have a chance it will be discussed with the current chat mods and a decision will be made after that.

Q: Can anyone be a chat moderator?

A: No. To be a chat mod you need to be a mature person with good knowledge of the game and the playerbase. You must have followed the chat rules yourself and preferably been a greeter for some time. You also need to be P2P.

Q: Why would I want to be a chat moderator? Are there any benefits?

A: The main benefit is access to the moderator chat. This is a place to dicuss mutes and such with the other chat mods, you are however also allowed to use the chat to your advantage when you for example are looking to trade or need to get in contact with a specific team or person.
As chat mod you also get a green star next to your name and access to the moderator forum.