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Bug Reporting Reward Policy
http://www.starsonata.com/forum/viewtopic.php?f=121&t=22518
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Author:  JeffL [ Fri Jan 18, 2008 1:13 am ]
Post subject:  Bug Reporting Reward Policy

I want to announce an official policy for rewarding bug reports. I will reward the first person who reports a bug to me (submits a support ticket) that is:

1. Previously unknown to me
2. Specific
3. Reproducible
4. Non-obvious

By specific, I mean something like "If you tell your slave to guard another ship, and that ship docks, then your slave wonders off into space", as opposed to "my slave keeps wondering off". In order to fix a bug, I need to know exactly what causes it and be able to reproduce it in a specific manner.

By "non-obvious", I mean it's something that 20 other players don't also tell me in the first day because it's obvious to just about anyone who logs into the game or visits a certain galaxy.

The rewards are 1 Imperial Seal for each seriously exploitable bug or 1 Unclean Imperial seal for a less serious exploitable bug.

Of course, once an exploitable bug is found, I will search logs or look for evidence for anyone who exploited it and those people will be banned.

Finding bugs on the test server count, too. So for the first crack at finding bugs, check out test from time to time. (Just point your SS program to test.starsonata.com)

Author:  yugioh124 [ Fri Jan 18, 2008 1:28 am ]
Post subject: 

.

Author:  The Voomy One [ Fri Jan 18, 2008 1:38 am ]
Post subject: 

Would just like to point out that the best way of reporting a bug is to create a ticket (http://www.starsonata.com/support).

Author:  Thummmper [ Fri Jan 18, 2008 1:43 am ]
Post subject: 

And NO reporting EXPLOITS in Bugs on the forum!

EXPLOITS MUST be sent to www.starsonata.com/support or PM The Voomy One or both.

Just thought I'd add this Voomy :D

Author:  BAM5992 [ Fri Jan 18, 2008 6:33 am ]
Post subject: 

for thoes of you thinking "ooh fast cash" your stupid

imp seals are used for skills that give dmg and elec regen etc etc, dont sell them since they are pretty much bonusses in commod form

Author:  shiNm4 [ Fri Jan 18, 2008 6:45 am ]
Post subject: 

nono don't listen! sell them to me! 100mil per ;)

Author:  Minaskosai [ Fri Jan 18, 2008 7:38 am ]
Post subject: 

/me wonders if the demolition kit bug qualifies, and who discovered it first, and if it was abused by anyone* o.O

*wonders off to get a cookie*

Author:  Tarik [ Fri Jan 18, 2008 9:01 am ]
Post subject: 

The Voomy One wrote:
Would just like to point out that the best way of reporting a bug is to create a ticket (http://www.starsonata.com/support.


Can my Tarik account be rewarded for calling you into that DG that time Voomy and identifying the Stealth DM bug?

I think that was a pretty large bug that I identified :)

(Worth at least 10 Imp seals) :P

Author:  BAM5992 [ Fri Jan 18, 2008 10:46 am ]
Post subject: 

remember that lux combo cap 8 you gave mah?

I lost it in UZ when zwi00 (in his panther) took me ther and went out b4 me, I diedzorz and lost it

Author:  PhycoKinetic [ Fri Jan 18, 2008 11:16 am ]
Post subject: 

Minaskosai wrote:
/me wonders if the demolition kit bug qualifies, and who discovered it first, and if it was abused by anyone* o.O

*wonders off to get a cookie*


This was fixed last night, i spoke to Lorac about it, and managed to catch Jeff online, explained what the bug did, and how to do it, the bug was promptly patched.

I also declared that i am not the founder, and any rewards are to go to Lorac and those party to the bug finding.

Author:  Minaskosai [ Fri Jan 18, 2008 3:04 pm ]
Post subject: 

ah, cool . . . .

just as a side note you might try asking down the line to find the actual finder before handing out rewards . . . . ^_^

Author:  yugioh124 [ Fri Jan 18, 2008 4:04 pm ]
Post subject: 

.

Author:  BAM5992 [ Fri Jan 18, 2008 4:13 pm ]
Post subject: 

yugioh124 wrote:
BAM5992 wrote:
for thoes of you thinking "ooh fast cash" your stupid

imp seals are used for skills that give dmg and elec regen etc etc, dont sell them since they are pretty much bonusses in commod form


Wow, tough choice. I can either get an extra 1% or 2% in some stat, or I can get multiple billions of credits to fund UBER gear (like a rizer, or maybe izer).


or 1% damage forever, no negatives

1% of a 30k merc dist shot is 300, for nothing......

sell them to me then

Author:  SAL 9000 [ Sat Jan 19, 2008 12:01 am ]
Post subject: 

Minaskosai wrote:
ah, cool . . . .

just as a side note you might try asking down the line to find the actual finder before handing out rewards . . . . ^_^


The reward is for reporting the bug, not for finding it.

Author:  Minaskosai [ Sat Jan 19, 2008 6:05 am ]
Post subject: 

Quote:
The reward is for reporting the bug, not for finding it.


you take me too literally

I meant that, as in this case where Jeff heard it from PA who heard it from Llessur, it might be possible that a member of TFC informed him of it, and is the actual source of the report, filed via grapevine to the admins, rather than by support ticket.

Mind, it's a non-issue here, but you see my point, I hope?

Llessur, I'm sure, would be kind enough to pass it on, if that is the case, but not all team leaders are so benevolent.

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