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Team: Eminence Front
Main: yugioh
Level: 1854
Class: Fleet Commander

Joined: Mon Aug 22, 2005 8:17 am
Location: Classified
Post Re: New Bug Reporting Reward Policy
basebot wrote:
No. I meant as in, the reward.

1 admin says "Thanks." and other gives you an imp chest. It all depends.


Ah, that too. Usually I get an imp chest, though JonC only gave me a tarnished cRest (non-trade) for a big bug. And with one reported to Smiley, he said that it wasn't important enough to matter. Shortly after, there was a patch that fixed it. After waiting a few weeks for my ticket to be answered, I got my reward from AdminPip.

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Mon Sep 14, 2009 2:32 pm
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Team: None
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Level: 20
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Joined: Tue Jun 07, 2005 6:46 pm
Location: Listening to Fire On High, best song ever.
Post Re: New Bug Reporting Reward Policy
meh, i never got a reward for the healing envelopes bug. :cry:

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JeffL wrote:
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Mon Sep 14, 2009 3:08 pm
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Team: Traders
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Level: 2506
Class: Speed Demon

Joined: Thu Apr 16, 2009 6:48 am
Post Re: New Bug Reporting Reward Policy
only the bugs that reported by tickets gets a reward or also the bugs in Bugs forum gets that ?

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Thu Nov 19, 2009 2:53 am
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Team: None
Main: Si's_Yes_Man
Level: 2266
Class: Fleet Commander

Joined: Tue Apr 05, 2005 7:27 pm
Post Re: New Bug Reporting Reward Policy
you only get rewards from exploitable bugs... the kind that you are not allowed to post in the bugs forum.

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Thu Nov 19, 2009 1:40 pm
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Team: Heaven
Main: Kangaroo_blob
Level: 3102
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Joined: Wed Oct 18, 2006 9:37 pm
Location: Married to: CSE
Post Re: New Bug Reporting Reward Policy
SimonV2 wrote:
you only get rewards from exploitable bugs... the kind that you are not allowed to post in the bugs forum.


I posted something exploitable, and got a 'we'll look into it', no idea if they have done anything about it, im not going to do it myself.

Kanga

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Fri Nov 20, 2009 12:57 pm
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Team: None
Main: Demiser of D
Level: 20
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Joined: Tue Jun 07, 2005 6:46 pm
Location: Listening to Fire On High, best song ever.
Post Re: New Bug Reporting Reward Policy
Lawl, i discovered the only way to get my bug fixed was eventually to just post it on the forums, and tell everyone to exploit it :lol:

It got fixed pronto, and i got some message about how "They would have given you a reward, but because you did this, we wont..."

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JeffL wrote:
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Battlecruiser23 wrote:
Fuck you, Cygnus.


Fri Nov 20, 2009 9:34 pm
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Team: Capitalists
Main: Jeff Bobbo
Level: 2048
Class: Gunner

Joined: Sat Dec 08, 2007 4:19 pm
Location: Not where you are right now
Post Re: Bug Reporting Reward Policy
I found a bug, well reported it recently. I didn't find it I just stumbled upon someonea discovery. But I reported it and fix is in next patch (so I won't tell what the bug is currently). Do I get a seal of some form? It was kinda exploitable.

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Javatech wrote:
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JeffL wrote:
Are you kidding me? Our C2 music is way better than that boring garbage you linked.


Thu Dec 24, 2009 8:33 pm
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Team: Aidelon
Main: Diabolus
Level: 1941
Class: Berserker

Joined: Wed Feb 13, 2008 9:25 am
Location: Netherlands, Europe, Earth, Sol, Milky way, Universe, Admins computer
Post Re: Bug Reporting Reward Policy
it all depends on which admin replies to your ticket :P some give them, some don't.

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Fri Dec 25, 2009 2:41 am
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Team: Capitalists
Main: Jeff Bobbo
Level: 2048
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Joined: Sat Dec 08, 2007 4:19 pm
Location: Not where you are right now
Post Re: Bug Reporting Reward Policy
Papercut did (Im guessing thats EPC?)

You could trap people with the bug!

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Javatech wrote:
Battlecruiser23 wrote:
I am a Troll, ignore everything I say.

JeffL wrote:
Are you kidding me? Our C2 music is way better than that boring garbage you linked.


Fri Dec 25, 2009 3:43 am
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Team: Taiidan Empire
Main: nothing
Level: 20
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Joined: Sat Nov 28, 2009 5:08 pm
Post Re: Bug Reporting Reward Policy
For some reason when I attack certain ships my slave wonder off and I don't notice it until he's 100,000u away.


Wed Dec 30, 2009 12:53 am
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Team: Admins
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Joined: Wed Mar 23, 2005 2:21 am
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Post Re: Bug Reporting Reward Policy
JeffL wrote:
1. Previously unknown to me
2. Specific
3. Reproducible
4. Non-obvious


The two main reasons that bug reports get answers like "we'll look into it" or never get rewarded is that they aren't told to us in a way that's reproducible or that they are obvious, in that many players see this bug after a patch because it comes up naturally in the course of playing for lots of people.

For reproducible, give us the specific steps required to reproduce that bug and it will be very easy for us to fix it and reward you right away. If you can't tell us how to reproduce the bug, then we have a very hard or impossible time verifying and fixing it, and we generally don't reward unless we can do both.

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Wed Dec 30, 2009 9:08 am
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Team: Capitalists
Main: Jeff Bobbo
Level: 2048
Class: Gunner

Joined: Sat Dec 08, 2007 4:19 pm
Location: Not where you are right now
Post Re: Bug Reporting Reward Policy
JeffL wrote:
JeffL wrote:
1. Previously unknown to me
2. Specific
3. Reproducible
4. Non-obvious


The two main reasons that bug reports get answers like "we'll look into it" or never get rewarded is that they aren't told to us in a way that's reproducible or that they are obvious, in that many players see this bug after a patch because it comes up naturally in the course of playing for lots of people.

For reproducible, give us the specific steps required to reproduce that bug and it will be very easy for us to fix it and reward you right away. If you can't tell us how to reproduce the bug, then we have a very hard or impossible time verifying and fixing it, and we generally don't reward unless we can do both.


My bug was that you could move the deflector drones in De/Reflector using physical weapons with kickback. Using that you could move one on the warp or clear a path to the base/drone.

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Javatech wrote:
Battlecruiser23 wrote:
I am a Troll, ignore everything I say.

JeffL wrote:
Are you kidding me? Our C2 music is way better than that boring garbage you linked.


Wed Dec 30, 2009 10:45 am
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Team: Death by Wingsheep
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Joined: Wed Aug 01, 2007 4:59 pm
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Post Re: Bug Reporting Reward Policy
I'm pretty sure the admins already know that...

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JeffL wrote:
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Wed Dec 30, 2009 11:18 am
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Joined: Mon Jun 14, 2010 9:47 am
Post Re: Bug Reporting Reward Policy
In the Wiki, it says that Dark Fighter and Pax Prismatica can bea warded to f2p, is that true?


Sat Jun 26, 2010 2:08 am
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Team: None
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Level: 20
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Joined: Tue Jun 07, 2005 6:46 pm
Location: Listening to Fire On High, best song ever.
Post Re: Bug Reporting Reward Policy
If i told an admin about something the other admins had forgotten all about and that lead to them fixing it, does it count?

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JeffL wrote:
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Battlecruiser23 wrote:
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Sat Jun 26, 2010 11:32 am
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