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Site Admin / Dev Team
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Team: Admins
Main: Jeff_L
Level: 1028
Class: Sniper

Joined: Wed Mar 23, 2005 2:21 am
Location: Santa Clara, CA
Post Bug Reporting Reward Policy
I want to announce an official policy for rewarding bug reports. I will reward the first person who reports a bug to me (submits a support ticket) that is:

1. Previously unknown to me
2. Specific
3. Reproducible
4. Non-obvious

By specific, I mean something like "If you tell your slave to guard another ship, and that ship docks, then your slave wonders off into space", as opposed to "my slave keeps wondering off". In order to fix a bug, I need to know exactly what causes it and be able to reproduce it in a specific manner.

By "non-obvious", I mean it's something that 20 other players don't also tell me in the first day because it's obvious to just about anyone who logs into the game or visits a certain galaxy.

The rewards are 1 Imperial Seal for each seriously exploitable bug or 1 Unclean Imperial seal for a less serious exploitable bug.

Of course, once an exploitable bug is found, I will search logs or look for evidence for anyone who exploited it and those people will be banned.

Finding bugs on the test server count, too. So for the first crack at finding bugs, check out test from time to time. (Just point your SS program to test.starsonata.com)

_________________
For support, please create a support ticket here and I will get back to you as soon as possible.


Last edited by JeffL on Fri Jan 18, 2008 2:03 am, edited 1 time in total.

Fri Jan 18, 2008 1:13 am
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Team: Eminence Front
Main: yugioh
Level: 1854
Class: Fleet Commander

Joined: Mon Aug 22, 2005 8:17 am
Location: Classified
Post 
.


Last edited by yugioh124 on Tue Feb 15, 2011 5:36 pm, edited 1 time in total.

Fri Jan 18, 2008 1:28 am
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Darth Administrator
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Team: Admins
Main: The Voomy One
Level: 1337
Class: Sniper

Joined: Thu Jun 29, 2006 12:06 am
Post 
Would just like to point out that the best way of reporting a bug is to create a ticket (http://www.starsonata.com/support).

_________________
For support, please create a support ticket here.


Fri Jan 18, 2008 1:38 am
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Joined: Sat Dec 24, 2005 8:19 am
Post 
And NO reporting EXPLOITS in Bugs on the forum!

EXPLOITS MUST be sent to www.starsonata.com/support or PM The Voomy One or both.

Just thought I'd add this Voomy :D


Fri Jan 18, 2008 1:43 am
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Team: None
Main: Goz
Level: 1564
Class: Berserker

Joined: Sat Dec 17, 2005 9:39 pm
Location: Eredar US, Gozmatic (Horde)
Post 
for thoes of you thinking "ooh fast cash" your stupid

imp seals are used for skills that give dmg and elec regen etc etc, dont sell them since they are pretty much bonusses in commod form

_________________
2nd place is just another way to say 1st loser.


Fri Jan 18, 2008 6:33 am
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Team: Death Mental
Main: MasterBate
Level: 2349
Class: Speed Demon

Joined: Mon Aug 28, 2006 1:30 pm
Location: Vienna
Post 
nono don't listen! sell them to me! 100mil per ;)

_________________
If only closed minds would come with a closed mouth..


Fri Jan 18, 2008 6:45 am
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Joined: Mon Jun 05, 2006 4:03 am
Location: Right Behind You!!!!
Post 
/me wonders if the demolition kit bug qualifies, and who discovered it first, and if it was abused by anyone* o.O

*wonders off to get a cookie*

_________________
"So instead of 11 million dollars on the loose, we'll have 22?!"
"Plus we are needing gas money."


Fri Jan 18, 2008 7:38 am
Profile YIM
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Team: Strawberry Pancakes
Main: Abbara
Level: 1394
Class: Seer

Joined: Mon Oct 18, 2004 11:13 am
Post 
The Voomy One wrote:
Would just like to point out that the best way of reporting a bug is to create a ticket (http://www.starsonata.com/support.


Can my Tarik account be rewarded for calling you into that DG that time Voomy and identifying the Stealth DM bug?

I think that was a pretty large bug that I identified :)

(Worth at least 10 Imp seals) :P


Last edited by Tarik on Fri Jan 18, 2008 11:28 am, edited 1 time in total.

Fri Jan 18, 2008 9:01 am
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Team: None
Main: Goz
Level: 1564
Class: Berserker

Joined: Sat Dec 17, 2005 9:39 pm
Location: Eredar US, Gozmatic (Horde)
Post 
remember that lux combo cap 8 you gave mah?

I lost it in UZ when zwi00 (in his panther) took me ther and went out b4 me, I diedzorz and lost it

_________________
2nd place is just another way to say 1st loser.


Fri Jan 18, 2008 10:46 am
Profile WWW
Officer
 

Team: None
Main: PhysicalAbuse V
Level: 2007
Class: Speed Demon

Joined: Tue Mar 28, 2006 6:46 am
Post 
Minaskosai wrote:
/me wonders if the demolition kit bug qualifies, and who discovered it first, and if it was abused by anyone* o.O

*wonders off to get a cookie*


This was fixed last night, i spoke to Lorac about it, and managed to catch Jeff online, explained what the bug did, and how to do it, the bug was promptly patched.

I also declared that i am not the founder, and any rewards are to go to Lorac and those party to the bug finding.

_________________
"We make war so that we may live in peace"
Aristotle. A Greek philosopher.

Image


Fri Jan 18, 2008 11:16 am
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Joined: Mon Jun 05, 2006 4:03 am
Location: Right Behind You!!!!
Post 
ah, cool . . . .

just as a side note you might try asking down the line to find the actual finder before handing out rewards . . . . ^_^

_________________
"So instead of 11 million dollars on the loose, we'll have 22?!"
"Plus we are needing gas money."


Fri Jan 18, 2008 3:04 pm
Profile YIM
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Team: Eminence Front
Main: yugioh
Level: 1854
Class: Fleet Commander

Joined: Mon Aug 22, 2005 8:17 am
Location: Classified
Post 
.


Last edited by yugioh124 on Tue Feb 15, 2011 5:36 pm, edited 1 time in total.

Fri Jan 18, 2008 4:04 pm
Profile
User avatar
 

Team: None
Main: Goz
Level: 1564
Class: Berserker

Joined: Sat Dec 17, 2005 9:39 pm
Location: Eredar US, Gozmatic (Horde)
Post 
yugioh124 wrote:
BAM5992 wrote:
for thoes of you thinking "ooh fast cash" your stupid

imp seals are used for skills that give dmg and elec regen etc etc, dont sell them since they are pretty much bonusses in commod form


Wow, tough choice. I can either get an extra 1% or 2% in some stat, or I can get multiple billions of credits to fund UBER gear (like a rizer, or maybe izer).


or 1% damage forever, no negatives

1% of a 30k merc dist shot is 300, for nothing......

sell them to me then

_________________
2nd place is just another way to say 1st loser.


Fri Jan 18, 2008 4:13 pm
Profile WWW
Dev Team

Joined: Sun Dec 02, 2007 10:37 pm
Post 
Minaskosai wrote:
ah, cool . . . .

just as a side note you might try asking down the line to find the actual finder before handing out rewards . . . . ^_^


The reward is for reporting the bug, not for finding it.


Sat Jan 19, 2008 12:01 am
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Joined: Mon Jun 05, 2006 4:03 am
Location: Right Behind You!!!!
Post 
Quote:
The reward is for reporting the bug, not for finding it.


you take me too literally

I meant that, as in this case where Jeff heard it from PA who heard it from Llessur, it might be possible that a member of TFC informed him of it, and is the actual source of the report, filed via grapevine to the admins, rather than by support ticket.

Mind, it's a non-issue here, but you see my point, I hope?

Llessur, I'm sure, would be kind enough to pass it on, if that is the case, but not all team leaders are so benevolent.

_________________
"So instead of 11 million dollars on the loose, we'll have 22?!"
"Plus we are needing gas money."


Sat Jan 19, 2008 6:05 am
Profile YIM
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